2018 · Book · Koleksi Perpustakaan
Amnesties are widely used in society to rehabilitate past sinners, to collect resources, such as library books, that would otherwise be unrecoverable, and to make enforcement easier by reducing the ranks of delinquents. Over the past four years, tax amnesties have emerged as a major instrument of state revenue policy. Twenty states conducted amnesties. Record collections were made by New York ($360 million) and Illinois (income tax amnesty dollars 3.4% of collections). Amnesties took in dollars that would probably have escaped otherwise, and tax rolls were bolstered. Tax amnesties also have costs, however. They may anger honest taxpayers, diminish the legitimacy of the tax system by pardoning past evasion, and decrease compliance by making future amnesties seem more likely. Shou1.d the federal government, aswirl in tax reform and suffering from an estimated $100 billion tax evasion problem, now offer an amnesty of its own? What type of federal program would most likely be offered? What would it be likely to accomplish? State tax amnesties have generally bean coupled with enhanced enforcement efforts, a feature intended to preserve the legitimacy of the tan system. The amnesty/enforcement combination twists the penalty schedule, lowering it non raising it later, in that way encouraging prompt payment. With no past sins to hide, future compliance also becomes less costly, hence more probable. Any federal amnesty, we predict, would be accompanied by a strengthening of enforcement. After reviewing the state experience, we speculatively estimate that a federal amnesty/enforcement to annual revenues on the order of $10 billion
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
Biography of Rahmah el Yunusiyyah, 1900-1969 and Zainuddin Labay el Yunusy, 1890-1924, Islamic modern educators from Padangpanjang, Sumatera Barat Province.
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
Provides comprehensive articles on significant issues, methods, and theories currently combining the studies of technology and literacy.
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
This book brings together the current thinking and research of two major investigators in the field of educational effectiveness. After defining educational effectiveness, the authors analyse the various theories and strands of research within educational effectiveness, especially with respect to the comprehensive model developed by Creemers. Written by one of the worlds leading experts in the field, this book will both elucidate our current understanding of educational effectiveness and carry the discipline forward by proposing profound changes to accepted views.
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
This classic text on multiple regression is noted for its nonmathematical, applied, and data-analytic approach. Readers profit from its verbal-conceptual exposition and frequent use of examples. The applied emphasis provides clear illustrations of the principles and provides worked examples of the types of applications that are possible. Researchers learn how to specify regression models that directly address their research questions. An overview of the fundamental ideas of multiple regression and a review of bivariate correlation and regression and other elementary statistical concepts provide a strong foundation for understanding the rest of the text. The third edition features an increased emphasis on graphics and the use of confidence intervals and effect size measures, and an accompanying CD with data for most of the numerical examples along with the computer code for SPSS, SAS, and SYSTAT. Applied Multiple Regression serves as both a textbook for graduate students and as a reference tool for researchers in psychology, education, health sciences, communications, business, sociology, political science, anthropology, and economics. An introductory knowledge of statistics is required. Self-standing chapters minimize the need for researchers to refer to previous chapters.
2018 · Book · Koleksi Perpustakaan
This classic text on multiple regression is noted for its nonmathematical, applied, and data-analytic approach. Readers profit from its verbal-conceptual exposition and frequent use of examples. The applied emphasis provides clear illustrations of the principles and provides worked examples of the types of applications that are possible. Researchers learn how to specify regression models that directly address their research questions. An overview of the fundamental ideas of multiple regression and a review of bivariate correlation and regression and other elementary statistical concepts provide a strong foundation for understanding the rest of the text. The third edition features an increased emphasis on graphics and the use of confidence intervals and effect size measures, and an accompanying website with data for most of the numerical examples along with the computer code for SPSS, SAS, and SYSTAT, at www.psypress.com/9780805822236 . Applied Multiple Regression serves as both a textbook for graduate students and as a reference tool for researchers in psychology, education, health sciences, communications, business, sociology, political science, anthropology, and economics. An introductory knowledge of statistics is required. Self-standing chapters minimize the need for researchers to refer to previous chapters.
2018 · Book · Koleksi Perpustakaan
This is a love story based on events that occurred in my life more than fifty years ago. Some of the names have been changed, and some events may have been diminished or embellished while recalling things that happened when writing the story. The story is a based on recollections of actual experiences I had. It is a story filled with discovery, joy, and the innocence of teenage years back in the fiftys. It also shows how those years became the building blocks of a lifetime. The motivation for writing this came from an extraordinary thing that happened to me in the Spring of 2006 that stirred my memory and caused me to recall with clarity what I had so long ago buried in my subconscious mind. I met a person who became a good friend, but more importantly she reawakened everything I had discovered in that one magical summer back in 1954. Looking back as an adult fifty years later made me realize that there is symmetry in life, but many people never take the time to see it. This all started for me when we returned from our Winter Condo in Boca Raton, Florida in April of 2006. As per my usual morning routine, I continued to awaken early and go over to Starbucks to sit and have my morning cup of Decaf Americano. Id sit there and read the Daily News, or the New York Times, and chat with some fascinating people I had met whod become friends in the several years since I retired. One particular April morning I came in and they had a new person in charge of the morning shift working there. From the moment I saw her I could not stop looking at her. There was something instantly so familiar about her, but I wasnt able to see exactly what it was initially. When I made the connection with what it was it hit me like a ton of bricks. After we were introduced we began chatting briefly, but the more we made small talk, the less I actually heard what she was saying as memories of my past flooded back. All of a sudden I was fifteen years old again. I knew then I had to sit down and somehow get this written. I also knew I would at some point; have to share this amazing story with her if or when I got to know her better. It was interesting recalling my early childhood, and the events that brought me to that wonderful summer of discovery, and falling in love for what I believed then to be the first and last time in my life. That summer held some of the keys to the person I would become as I grew up, and dealt with life at all ages.
2018 · Book · Koleksi Perpustakaan
With FoxPro Programming Basics novice FoxPro users will learn to develop applications using all of FoxPro's programming tools. Readers will discover extra insights, options they might not have discovered, specific code, and amazing tips to increase their database's speed, productivity, and efficiency. Hentzen covers all the new programming features and techniques. (Database Mana gement)
2018 · Book · Koleksi Perpustakaan
Serviços de qualidade superior tem se revelado uma estratégia competitiva vencedora e o maior desafio para as empresas, mas como avaliar a qualidade dos serviços prestados e incrementá-los? A metodologia SERVQUAL, desenvolvida pelos autores desta obra, pioneiros nas pesquisas sobre o tema, é a ferramenta que permite mensurar essas informações. Ela mede qualitativa e quantitativamente o grau de satisfação dos clientes, considerando as cinco dimensões da qualidade dos serviços - tangibilidade, confiabilidade, responsividade, segurança e empatia. Permite, ainda, a criação de serviços diferenciados e aumento da produtividade, fidelizando os clientes e gerando publicidade positiva, o que irá render a sustentação do sucesso em longo prazo. 'A excelência em serviços - Como superar as expectativas e garantir a satisfação completa de seus clientes' descreve em detalhes, mas, ao mesmo tempo, de forma bastante simples e didática, o processo de desenvolvimento da consagrada escala SERVQUAL. Conheça todo o embasamento e desenvolvimento deste modelo que se tornou referência absoluta para todos os estudos posteriores na área de Marketing de serviços. Totalmente adaptada e atualizada, esta obra oferece um modelo para a ação e um caminho para o sucesso.
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
2018 · Book · Koleksi Perpustakaan
El modelo propuesto por los autores, que controla cinco atributos de la calidad de gestión de servicios -fiabilidad, empatía, seguridad, capacidad de respuesta y elementos tangibles- ataca de forma directa la generalizada tendencia a sobre prometer. Al comparar las percepciones y las expectativas de los consumidores, el modelo provee a los directivos de marketing con dos ópticas para medir la calidad percibida que, al mismo tiempo y por primera vez, permite segmentar un mercado en grupos con diferentes expectativas respecto a un mismo servicio. INDICE: EL liderazgo en el servicio significa beneficios. El punto de vista del consumidor sobre la calidad de los servicios. Causas potenciales de deficiencias de la calidad de los servicios. Deficiencia 1: No saber lo que esperan los usuarios. Deficiencia 2: Establecimiento de normas de calidad equivocadas. Deficiencia 3: Deficiencias en la realización del servicio. Deficiencia 4: Discrepancias entre lo que se promete y lo que se entrega. Iniciando el viaje hacia la calidad del servicio. Retos que plantea la calidad del servicio en la década de los 90.
2018 · Book · Koleksi Perpustakaan
